Advice and answers from the Leanpub Team

Reader Help

These are frequently asked questions by readers. If you can't find an answer to your question here, please email us at hello@leanpub.com.

42 articles in this collection
Written by Len Epp and Peter Armstrong

I tried to buy a book and was taken to a screen that said you would send me a "token" by email. What is going on and what should I do next?

Written by Len Epp
Updated over a week ago

If I want to pay more for a book after I have already bought it, what should I do?

Sometimes readers want to pay for a book after they have got it for free, or pay more for it after reading it
Written by Len Epp
Updated over a week ago

How do I cite a Leanpub book, for example, if I am quoting from it in a scholarly article or an essay?

Written by Len Epp
Updated over a week ago

I need to add company information to my receipt. How do I do that?

Written by Len Epp
Updated over a week ago

I have two Leanpub accounts, but I only want one. What should I do?

Written by Len Epp
Updated over a week ago

How do I reset my password?

Written by Len Epp
Updated over a week ago

After I buy a Leanpub book, how can I get it onto my device?

Written by Len Epp
Updated over a week ago

I was trying to write a book and then the price changed. Why did this happen?

Written by Len Epp
Updated over a week ago

Your credit card form is turning down my attempt to make a purchase. What is going on and what can I do?

Written by Len Epp
Updated over a week ago

Why are all Leanpub books sold in US dollars?

Written by Len Epp
Updated over a week ago

How do I buy multiple copies of a book?

Written by Len Epp
Updated over a week ago

How do I buy a Leanpub book?

Written by Len Epp
Updated over a week ago

How do I get a refund?

Written by Len Epp
Updated over a week ago

What should I do if I can't find an answer to my question in this FAQ?

If you can't find an answer to your question here, there are other ways to get help!
Written by Len Epp
Updated over a week ago

What is Leanpub?

Written by Len Epp
Updated over a week ago

Since Leanpub books can be updated any time, I will need a place to go where I can always access the latest version of each book I buy. Do you provide me with a personal library for all my books?

Written by Len Epp
Updated over a week ago

How do I download the latest version of a Leanpub book?

Written by Len Epp
Updated over a week ago

What ebook formats does Leanpub publish?

Written by Len Epp
Updated over a week ago

Does Leanpub sell print books?

Written by Len Epp
Updated over a week ago

What if a book looks interesting but I want to take a peek inside before I buy it?

Written by Len Epp
Updated over a week ago

How do I pay?

Written by Len Epp
Updated over a week ago

Why do I see a 'Suggested' and a 'Minimum' price when I buy a Leanpub book? What is 'variable pricing'?

Written by Len Epp
Updated over a week ago

I have two accounts. I would like to merge them into one account. How can I do this?

Written by Len Epp
Updated over a week ago

Some Leanpub books show how much money is going to a good cause. How does this work?

Written by Len Epp
Updated over a week ago

Why do book prices have VAT added?

Also, why does the price change sometimes? And why do you charge VAT, you're not in the EU? I need info for my accountant...
Written by Peter Armstrong
Updated over a week ago

How do I give feedback to authors?

Written by Len Epp
Updated over a week ago

How do I get Leanpub books on my Kindle?

Written by Len Epp
Updated over a week ago

If I buy an in-progress ebook, will I get free updates?

Written by Len Epp
Updated over a week ago

What if I want to return a book? Can I get a refund?

Written by Len Epp
Updated over a week ago

How can I get an invoice or receipt for my purchase? Can I add custom information to the receipt, like my company's name and address?

Written by Len Epp
Updated over a week ago

I just got a login token email from Leanpub. What's this about?

Written by Len Epp
Updated over a week ago

I would like to purchase a book as a gift for someone else. How can I do this?

Written by Len Epp
Updated over a week ago

I would like to purchase a book for my company. Am I allowed to distribute the ebook to multiple people?

Written by Len Epp
Updated over a week ago

What is "Lean Publishing?"

Written by Len Epp
Updated over a week ago

Why should I buy an in-progress Leanpub ebook?

Written by Len Epp
Updated over a week ago

How can I register my interest in an in-progress but still unpublished book project?

Written by Len Epp
Updated over a week ago

Can I pre-order a copy of an unfinished book?

Written by Len Epp
Updated over a week ago

Why should I buy an ebook on Leanpub when I can buy it elsewhere, like at the Amazon or Apple online bookstores?

Written by Len Epp
Updated over a week ago

I'd like to become a Leanpub author. What should I do?

Written by Len Epp
Updated over a week ago

Can I pay by eCheck with PayPal?

Written by Len Epp
Updated over a week ago

I paid by eCheck but I didn't get my download link!

Written by Len Epp
Updated over a week ago

I'm still not sure about something! Can you help?

Written by Len Epp
Updated over a week ago