Reader Help
These are frequently asked questions by readers. If you can't find an answer to your question here, please email us at hello@leanpub.com.
182 articles

Written by Leanpub Support, Peter Armstrong and Len Epp



Leanpub stopped supporting MOBI files, because Amazon is stopping Send to Kindle support for MOBI. How can I get a Leanpub book on my Kindle?
Keywords: MOBI, EPUB, Kindle, Amazon
Written by Leanpub Support. Updated over a week ago
I paid with PayPal but I can't access my purchase and I didn't get a purchase receipt email. What happened here, and what can I do?

Written by Leanpub Support. Updated over a week ago
I've signed up for the Weekly Sale Newsletter and the Monthly Sale Newsletter, but I'm not seeing books and courses on the topics I'm interested in. What can I do?
Keywords: Weekly Sale, Monthly Sale, newsletter, newsletters, email newsletter, topics, categories, subjects
Written by Leanpub Support. Updated over a week ago
On my Kindle, I can adjust the font size and make other formatting changes on some Leanpub books I've bought, but not on other Leanpub books I've bought. Why?
Keywords: book, books, bundle, font size, Kindle, select word, dictionary
Written by Leanpub Support. Updated over a week ago
A book or course I bought on Leanpub has been updated. How can I find out what has been updated?
Keywords: update, updates, how, where, see, list, changelog, version, versions
Written by Leanpub Support. Updated over a week ago
Why is Leanpub discontinuing its MOBI support? Can I send EPUB to Kindle instead?
Short version: Because Amazon is discontinuing the ability to send MOBI files to Kindle via the Amazon Kindle Personal Documents Service...
Written by Leanpub Support. Updated over a week ago
I'm purchasing on behalf of a European company. How can I remove VAT from the charge?
Keywords: VAT, remove, invoice, company, VAT number, receipt
Written by Leanpub Support. Updated over a week ago
I represent a tax exempt American / US organization. Can I submit my tax exemption form / tax exempt certificate to Leanpub, before I make a purchase?
Keywords: tax, exempt exemption, form, university, buy
Written by Leanpub Support. Updated over a week ago
Do I need a Reader Membership to make purchases?
I've bought Leanpub books for a long time. Now that Leanpub has Reader Memberships, do I need one?
Written by Leanpub Support. Updated over a week ago
How can I get a PDF version of a Leanpub ebook on my Kindle?
Keywords: how, Kindle, PDF, upload, download, add, library, Amazon
Written by Leanpub Support. Updated over a week ago
My EPUB ebook file is too big for email or Send to Kindle. What can I do to get the ebook on my Kindle?
Keywords: Kindle, Send to Kindle, EPUB, ebook, too large, too big, file size
Written by Leanpub Support. Updated over a week ago
Sign Up for Email Notifications When an Item in Your Wish List Goes on Sale (pending feature)
Keywords: sale, email, discount, coupon, when, how, notify, notification
Written by Leanpub Support. Updated over a week ago
I'm not seeing a course I bought in my Leanpub library. What can I do?
Keywords: course, can't find, can't see, not appearing
Written by Leanpub Support. Updated this week
Can I use a third-party service to create a Print-on-Demand version of a Leanpub book that I've purchased?
Keywords: print, print on demand, copy, permission
Written by Leanpub Support. Updated over a week ago
Will a Reader Membership allow me access to all the books available on Leanpub?
Keywords: reader membership, membership, books, all books, everything, courses, all courses
Written by Leanpub Support. Updated over a week ago
I bought an ebook on Leanpub, and the author has now published a print version on another platform. Can I get a discount for the print version?
Keywords: ebook, print, printed, hard copy, published, discount, deal
Written by Leanpub Support. Updated over a week ago
How can I get notified if a Leanpub ebook, ebook bundle, or online course goes on sale?
Keywords: sale, discount, newsletter, coupon
Written by Leanpub Support. Updated over a week ago
What happens when I send someone a gift?
Keywords: gift, what happens, see, how
Written by Leanpub Support. Updated over a week ago
Can I buy a Leanpub book, bundle, or course from Leanpub, if I'm in Pakistan?
Keywords: country, pay, payment, buy, Pakistan, dropdown
Written by Leanpub Support. Updated over a week ago
Leanpub Reader Memberships
Keywords: membership, memberships, reader membership, plan, features
Written by Leanpub Support. Updated over a week ago
Do you accept purchases from India?
Keywords: India, purchase, purchases, buy
Written by Leanpub Support. Updated over a week ago
A book I'd like to buy is incomplete, and hasn't been updated in a long time. What do you do about abandoned book projects?
Keywords: abandoned, unfinished, incomplete, author, contact
Written by Leanpub Support. Updated over a week ago
I accidentally archived a book. How can I get it back?
Keywords: archive, book, get it back, un-archive
Written by Leanpub Support. Updated this week
If I bought a book, do I have to pay for the second edition?
Keywords: edition, version, new, pay, already bought
Written by Leanpub Support. Updated over a week ago
Why do I have to click a "magic link" in my receipt email to confirm my purchase, and sign in to Leanpub? What can I do if the link has expired or is no longer valid?
Keywords: email, receipt, click, magic link, purchase
Written by Leanpub Support. Updated this week
I'm unable to make purchases on Leanpub. Why is this happening, and what can I do?
Keywords: purchase, buy, credit card, declined, how, complete, won't complete, error, can't buy, cannot purchase
Written by Leanpub Support. Updated over a week ago
Why doesn't "Go to page" take me to the correct page in Preview, in the PDF? What can I do to go to the right page?
Keywords: wrong page, PDF, wrong page number
Written by Leanpub Support. Updated over a week ago
How can I share my wish list for others to buy me a book?
Keywords: wish list, wishlist, how, public, gift
Written by Leanpub Support. Updated over a week ago
Why are the downloads so far down on the post-purchase page?

Written by Leanpub Support. Updated over a week ago
I've got a coupon code but can't find where I can enter the code to redeem the coupon. Help!
Keywords: coupon code, coupon, where, fill in, enter, how, token, gift code
Written by Leanpub Support. Updated over a week ago
I set up a profile page on Leanpub and it's gone now! All I see is a message that says "Something is missing". What can I do?
Keywords: profile, page, missing, gone
Written by Leanpub Support. Updated over a week ago
I accidentally paid too much and I want a partial refund. Can you help?
Short answer: No, please do a full refund and buy it again for the lower price. Leanpub does not handle partial refunds currently.
Written by Leanpub Support. Updated over a week ago
How do I buy a Leanpub book?
Keywords: how, buy, what happens, book
Written by Leanpub Support. Updated over a week ago
There is an author with books would like to buy in a bundle. What can I do?
Keywords: bundle, author, books, two, three
Written by Leanpub Support. Updated over a week ago
Where can I download a book or access a course I've purchased? Where is my Leanpub library?
Keywords: book, course, download, where, access, purchase
Written by Leanpub Support. Updated over a week ago
How can I find out more information about Leanpub authors?
Keywords: authors, who, bio, information
Written by Leanpub Support. Updated over a week ago
I bought a book but I didn't get any download links. What can I do?
Keywords: book, course, bundle, bought, purchase, email, download, links, cannot, did not get, how
Written by Leanpub Support. Updated over a week ago
I got a refund for a Leanpub book or course that I purchased, but I didn't request a refund. Also, the book or course is no longer available in my Leanpub library. Why did this happen?
Keywords: refund, didn't request, unexpected, why, no longer available
Written by Leanpub Support. Updated over a week ago
I'm trying to send myself a custom receipt by email and I'm not getting the receipt emails. I've checked my junk or spam folder and it's not there. What can I do?
Keywords: custom receipt, receipt, custom invoice, invoice, not receiving
Written by Leanpub Support. Updated over a week ago
Leanpub's prices are all in US dollars, but my local currency is not US dollars. Can I still buy something on Leanpub?
Keywords: USD, US$, dollars, currency, different
Written by Leanpub Support. Updated over a week ago
What happens when I purchase a Leanpub ebook? How do I get access to download the ebook?
Keywords: ebook, how, purchase, what happens
Written by Leanpub Support. Updated over a week ago
I want to buy copies of an ebook for students or faculty at a university or college. Do you have a special arrangement for university purchases?
Keywords: purchase, university, students, faculty, license, campus
Written by Leanpub Support. Updated over a week ago
I did not receive the verification code by email. What can I do to complete my purchase?
Keywords: email, verification code, not getting not receiving, didn't get
Written by Leanpub Support. Updated over a week ago
I want to use your Send to Kindle feature but I can't get a free.kindle email address. What can I do?
Keywords: send to kindle, free.kindle, email address
Written by Leanpub Support. Updated over a week ago
I'm having trouble getting a book onto Kindle. What can I do?
Keywords: kindle, my kindle, trouble, cannot open file
Written by Leanpub Support. Updated over a week ago
Where Can I Find a List of All My Purchases?
Keywords: list, purchases, past
Written by Leanpub Support. Updated over a week ago
How to Add Leanpub as an Approved Sender for Kindle
Keywords: Kindle, approved sender, personal document settings
Written by Leanpub Support. Updated over a week ago
What to Do if You Get a "Verify your Kindle document" Message, and Updating Leanpub if You Edit Your Kindle Email on Amazon
Keywords: Kindle, verify, email, document
Written by Leanpub Support. Updated over a week ago
I'm having trouble opening a .zip file in Windows 10. What can I do?
Keywords: Windows 10, zip, unzip, unzipping, trouble, can't access
Written by Leanpub Support. Updated over a week ago
I accidentally archived a course. How can I get it back?
Keywords: archive, course, get it back, un-archive
Written by Leanpub Support. Updated this week
The Mac Kindle app crashes when I try to load a Leanpub ebook. What can I do?
Keywords: Kindle, Mac, crash, won't load
Written by Leanpub Support. Updated over a week ago
I would like to buy a book, but it is not complete. Will I get updates for free? Will the book be completed?

Written by Leanpub Support. Updated over a week ago
What are the general terms and conditions for purchasing ebooks, bundles, and courses from Leanpub?
Keywords: general terms and conditions
Written by Leanpub Support. Updated over a week ago
I want to share my email address with a Leanpub author so they can add me to their mailing list or newsletter and otherwise contact me. How can I do that?
Keywords: email address, mailing list, newsletter, author
Written by Leanpub Support. Updated over a week ago
Links with # anchors aren't working in the PDF
Keywords: links, not working, PDF
Written by Leanpub Support. Updated over a week ago
Some Leanpub books have a free sample available to download. But some don't have a free sample. Why is this happening?
Keywords: no sample, can't find sample
Written by Leanpub Support. Updated over a week ago
I'm interested in buying a Leanpub book, but it's incomplete and hasn't been updated in a while. How can I find out if the author intends to finish the book?
Keywords: incomplete, updated, long time, while
Written by Leanpub Support. Updated over a week ago
I bought a course but I can't find it in my Leanpub library. What should I do?
Keywords: course, library, can't find
Written by Leanpub Support. Updated over a week ago
Can I print out my Leanpub ebook for personal use?
Keywords: print book, personal use
Written by Leanpub Support. Updated over a week ago
What are the shipping costs for a Leanpub book? (Quick answer: we only sell ebooks, so there are no shipping costs. We do not sell print books.)
Keywords: shipping, ship, costs, how long
Written by Leanpub Support. Updated over a week ago
Some Leanpub books have a table of contents, and others don't. Why is that?
Keywords: table of contents, ToC
Written by Leanpub Support. Updated over a week ago
I want to write a review of a Leanpub book. How can I do that?

Written by Leanpub Support. Updated over a week ago
I'm using the Kindle app in iOS to read Leanpub books, and it keeps losing my place in the book, whenever I close the app and then re-open it. What can I do?
Keywords: Kindle, losing place
Written by Leanpub Support. Updated over a week ago
I found a coupon link but it has expired. What can I do?
Keywords: coupon, expired, outdated, monthly sale, weekly sale
Written by Leanpub Support. Updated over a week ago
Leanpub books can be updated with new content any time. What can I do to get notified when a Leanpub author publishes a new version of their book or course?
Keywords: notify, new version
Written by Leanpub Support. Updated over a week ago
How can I read a Leanpub book on Apple's Books app?
Keywords: iOS, iPad, iPhone, Apple, Books, iBooks
Written by Leanpub Support. Updated over a week ago
How can I share my email address with the authors of Leanpub books I've purchased, so they can add me to their mailing lists?
Keywords: email, share, author, mailing list, email newsletter
Written by Leanpub Support. Updated over a week ago
I'm seeing two copies of the same book or course in my library. How did this happen, and what can I do?

Written by Leanpub Support. Updated this week
I am having a problem reading a Leanpub book in my PocketBook reader. Is there anything I can do?
Keywords: PocketBook reader, problem
Written by Leanpub Support. Updated over a week ago
A bought a book and it doesn't open in my Kobo reader. What can I do?
Keywords: Kobo, doesn't work, doesn't open
Written by Leanpub Support. Updated over a week ago
I'm signed in with one web browser, but when I try to use another web browser, I'm asked to sign in to Leanpub. What can I do?

Written by Leanpub Support. Updated over a week ago
The Leanpub FAQ
Frequently Asked Questions about Leanpub
Written by Leanpub Support. Updated over a week ago
How can I contact a Leanpub author?
Keywords: contact, author, reach out, feedback, how, email, message
Written by Leanpub Support. Updated this week
I didn't get download links for my purchase. What can I do?

Written by Leanpub Support. Updated over a week ago
I bought a book from Leanpub and it is missing some content. Can you help me?
I bought a book and it's missing a chapter. Help!
Written by Leanpub Support. Updated over a week ago
When I bought a Leanpub book, the author made a special offer to get additional content, but I can't find access to it. What can I do?

Written by Leanpub Support. Updated over a week ago
I've got a question for a Leanpub author. How can I contact them?

Written by Leanpub Support. Updated over a week ago
I'm trying to use your Send to Kindle feature, but it is not working! What can I do?

Written by Leanpub Support. Updated over a week ago
Why doesn't Leanpub erase users' Personal Data when they receive a request to do so from a third-party service?

Written by Leanpub Support. Updated over a week ago
The VAT rate for ebooks in my country changed recently, but Leanpub is still charging the old rate. Why is that?

Written by Leanpub Support. Updated over a week ago
How do I buy multiple copies of a course?

Written by Leanpub Support. Updated over a week ago
Can I buy multiple copies of a course with a coupon?

Written by Leanpub Support. Updated over a week ago
If an author deletes their Leanpub account, will their books and courses be removed from my Leanpub library?

Written by Leanpub Support. Updated over a week ago
I bought a book or a course from Leanpub, but the book or course was removed from my Leanpub library, and my purchase was refunded. What happened?!?

Written by Leanpub Support. Updated over a week ago
I've been reading a Leanpub book on Kindle and saved lots of highlights and notes. Can I update the book on Kindle, or do I have to replace it and lose my highlights and notes?

Written by Leanpub Support. Updated over a week ago
Is there DRM on Leanpub ebooks?

Written by Leanpub Support. Updated over a week ago
I bought a book and I would like to upgrade my purchase to buy the whole bundle the book is in. Can I do that?

Written by Leanpub Support. Updated over a week ago
I don't see the Send to Kindle button for a book in my library. What can I do?

Written by Leanpub Support. Updated over a week ago
I am trying to purchase a book and I am getting transaction failed or internal error. What can I do?

Written by Leanpub Support. Updated over a week ago
I was charged VAT, but I actually have a VAT number. Can you refund my VAT charge?

Written by Leanpub Support. Updated over a week ago
Where I can download source code for books?

Written by Leanpub Support. Updated over a week ago
How can I read a Leanpub ebook? What apps or devices or e-readers do you recommend or support?
Keywords: how, read, apps, devices, support
Written by Leanpub Support. Updated over a week ago
I bought a book on Leanpub. How do I get the latest version of the book?
Keywords: version, latest, recent, how, free, notification
Written by Leanpub Support. Updated over a week ago
I'm not getting emails about updates to a book I've bought. What can I do?

Written by Leanpub Support. Updated over a week ago
What formats do Leanpub books come in?
What do the PDF, EPUB, MOBI and WEB things mean? How do I read an ebook in one of the formats? Why do some books not have all formats?
Written by Leanpub Support. Updated over a week ago
I would like more information about reading a book before buying it. What can I do?

Written by Leanpub Support. Updated over a week ago
Can I get a student discount?
I'm a college student and I'd like a discount. How can I get one?
Written by Leanpub Support. Updated over a week ago
Can libraries buy Leanpub books? What is your policy for library purchases?
Keywords: library, libraries, license, terms
Written by Leanpub Support. Updated over a week ago
The book I want to buy is available in a number of formats. I did not find the option to select the desired format. Is it hidden somewhere? Does it come after checkout? Or do I pay once for all formats?

Written by Leanpub Support. Updated over a week ago
Where can I see a record in my account of gift purchases I have made?
Where can I see the gifts I have given?
Written by Leanpub Support. Updated over a week ago
Where can I see a list of gifts I've purchased for other people?

Written by Leanpub Support. Updated over a week ago
I can't access personal documents on Kindle

Written by Leanpub Support. Updated over a week ago
I cannot find the place again where I can enter my VAT. What's the quickest way to find this?

Written by Leanpub Support. Updated over a week ago
Your purchase form is rejecting my VAT number. What can I do?

Written by Leanpub Support. Updated over a week ago
I'm in a country where PayPal doesn't operate. How can I get a Leanpub book?

Written by Leanpub Support. Updated over a week ago
I bought multiple copies of a book and I want to send tokens by email to people to get the book. What do I do?

Written by Leanpub Support. Updated over a week ago
When a new version is published do I get 2 copies in iBooks? And with fiction, do I just get the new instalments or the full book?

Written by Leanpub Support. Updated over a week ago
I can't add a book to the shopping cart on my phone! What can I do?

Written by Leanpub Support. Updated over a week ago
Can professors and teachers get a review copy or desk copy of a Leanpub book?
Keywords: desk copy, review copy, professor, teacher, lecturer, review, free
Written by Leanpub Support. Updated over a week ago
I clicked a download link in an email from Leanpub on my device and it won't open. What can I do?
I can't open an EPUB or MOBI book file on my iPad, what can I do?
Written by Leanpub Support. Updated over a week ago
I sent a Leanpub book to my Kindle and the cover is not showing up. What can I do?

Written by Leanpub Support. Updated over a week ago
I'm trying to make a purchase and I am seeing the message "Transaction refused due to risk model." What can I do?

Written by Leanpub Support. Updated over a week ago
Can I pre-order a book?

Written by Leanpub Support. Updated over a week ago
I bought a book or a course but saw an error. Now there is a charge on my account, but I never got the book or course. What is going on? What can I do?

Written by Leanpub Support. Updated over a week ago
Converting .doc files to .docx format

Written by Leanpub Support. Updated over a week ago
What does it mean that a book is only "X% complete"?

Written by Leanpub Support. Updated over a week ago
I'm wondering how to report spelling/conversion errors. I bought a few books, and I see some that have weird characters, and other have some typos

Written by Leanpub Support. Updated over a week ago
I'm done with a Leanpub book. Can I share it?

Written by Leanpub Support. Updated over a week ago
When I have sold an incomplete work and I publish upgrades, can I give the upgrades for free to those who have already paid?

Written by Leanpub Support. Updated over a week ago
The verification code did not work - what should I do?
What to do when you can't log in using the token
Written by Leanpub Support. Updated over a week ago
My verification code has expired. What should I do?

Written by Leanpub Support. Updated over a week ago
I just bought a book package with Extras to download. Where do I download the Extras?
Keywords: package, extra, extras, code sample, code, video, videos, download, how
Written by Leanpub Support. Updated over a week ago
How long does it take to ship a Leanpub book? (Quick answer: we only sell ebooks, so there is no shipping time. We do not sell print books.)
What is the typical shipping time for a Leanpub book?
Written by Leanpub Support. Updated over a week ago
Is it possible to change my Leanpub username?
Instructions for how to change your username
Written by Leanpub Support. Updated over a week ago
I can't open a PDF. I see “Failed - Insufficient permissions”

Written by Leanpub Support. Updated over a week ago
My purchase was blocked. Why is this happening and what can I do?

Written by Leanpub Support. Updated over a week ago
I'm trying to buy a book and I see "This transaction cannot be processed."
Leanpub rejected my credit card, saying "This transaction cannot be processed"
Written by Leanpub Support. Updated over a week ago
If I buy a book which is in-progress, how does it work? Am I kept current? What about refunds?

Written by Leanpub Support. Updated over a week ago
Your site fails on American Express 4 digit CVV codes.

Written by Leanpub Support. Updated over a week ago
Why do I need to sign in with my email address? I just want to buy a book!
I bought a book sometime in the past, and did not realize this created an account. I don't know my password. Why are you doing this?
Written by Leanpub Support. Updated over a week ago
Why can't I buy Leanpub books on third party stores like Amazon, the iBookstore or Google Play?

Written by Leanpub Support. Updated over a week ago
I'm having a problem using a credit card from Russian Federation. Help!

Written by Leanpub Support. Updated over a week ago
Why am I seeing a CAPTCHA on checkout? I'm not a robot!
I hate CAPTCHAs!
Written by Peter Armstrong. Updated over a week ago
Where do I paste a coupon code?
An author gave me a coupon code. Where do I put it?
Written by Leanpub Support. Updated over a week ago
Why does Leanpub allow duplicate purchases of a book?
Leanpub shows a warning on a book landing page when I already own a book, but why does it let me purchase it again at all?
Written by Leanpub Support. Updated over a week ago
I got a vague error when trying to make a purchase that says "Please try again later". What should I do?

Written by Leanpub Support. Updated over a week ago
Do you have your own app for reading Leanpub books?

Written by Leanpub Support. Updated over a week ago
Do you have an Android app for reading Leanpub books?

Written by Leanpub Support. Updated over a week ago
Leanpub is saying my VAT number is invalid. Why?
I tried to enter my VAT number on your checkout form, and your form said it was invalid. Why?
Written by Leanpub Support. Updated over a week ago
The files I'm downloading are too big for my internet connection. What can I do?

Written by Leanpub Support. Updated over a week ago
Business Information About Leanpub
What's your address? What's your incorporation number? What's your GST number? What's your VAT number, your DUNS number, or your EIN number?
Written by Leanpub Support. Updated over a week ago
PayPal does not support my country or region. Is there another way for me to buy a Leanpub book?

Written by Leanpub Support. Updated over a week ago
I believe I have discovered unauthorized use of a photo. What should I do?

Written by Leanpub Support. Updated over a week ago
How do I close my Leanpub account?
Keywords: close account, delete, remove, personal data, erasure, data, GDPR
Written by Leanpub Support. Updated over a week ago
How do I pay with American Express or Discover card?
Keywords: American Express, Amex, Discover
Written by Leanpub Support. Updated over a week ago
How can I remove "This is a Leanpub book" and the Leanpub logo from my book so I can upload it for sale on other websites?
I want to sell my book on another service. How do I get rid of the Leanpub page in my book?
Written by Leanpub Support. Updated over a week ago
I tried to buy a book and was taken to a screen that said you would send me a "verification code" by email. Why is this happening, and what should I do next?

Written by Leanpub Support. Updated over a week ago
If I want to pay more for a book after I have already bought it, what should I do?
Sometimes readers want to pay for a book after they have got it for free, or pay more for it after reading it
Written by Leanpub Support. Updated over a week ago
How do I cite a Leanpub book, for example, if I am quoting from it in a scholarly article or an essay?

Written by Leanpub Support. Updated over a week ago
I am going to need to add company information to my purchase receipt/invoice. How can I do that?
Keywords: receipt, invoice, company, name, information, address, add
Written by Leanpub Support. Updated over a week ago
I have two Leanpub accounts, but I only want one. What should I do?
Keywords: merge, account, accounts, two, duplicate
Written by Leanpub Support. Updated over a week ago
How do I reset or change my password?
Keywords: password, reset, change, forgot
Written by Leanpub Support. Updated over a week ago
After I buy a Leanpub book, how can I get it onto my device?
Keywords: device, ebook, kindle, device, transfer, file, how, PDF, EPUB, MOBI
Written by Leanpub Support. Updated over a week ago
I was trying to buy a book and then the price changed. Why did this happen?

Written by Leanpub Support. Updated over a week ago
PayPal is turning down my attempt to make a purchase. What is going on, and what can I do?
Keywords: PayPal, Stripe, pay, payment, fail, failed, block, blocked, transaction
Written by Leanpub Support. Updated over a week ago
Why are all Leanpub books sold in US dollars?
Keywords: currency, USD, US dollars, dollars, US$
Written by Leanpub Support. Updated over a week ago
How do I buy multiple copies of a book, and then distribute them to people?
Keywords: many, multiple, copies, book, ebook, books, how, distribute, bulk, bulk purchase, bulk purchases
Written by Leanpub Support. Updated over a week ago
How do I buy a Leanpub book? How do I download or access the book after the purchase is complete?
Keywords: how, buy, purchase
Written by Leanpub Support. Updated over a week ago
How do I get a refund?

Written by Leanpub Support. Updated over a week ago
If I can't find an answer to my question in this Help Center, what should I do?
If you can't find an answer to your question here, there are other ways to get help!
Written by Leanpub Support. Updated over a week ago
What is Leanpub? I'm asking as a reader.
Keywords: Leanpub, what, about, learn, help, information
Written by Leanpub Support. Updated over a week ago
Since Leanpub books can be updated any time, I will need a place to go where I can always access the latest version of each book I buy. Do you provide me with a personal library for all my books?

Written by Leanpub Support. Updated over a week ago
How do I download the latest version of a Leanpub book?

Written by Leanpub Support. Updated over a week ago
Does Leanpub sell print books?
Keywords: print, paper, hard copy
Written by Leanpub Support. Updated over a week ago
What if a book looks interesting but I want to take a peek inside before I buy it?
Keywords: look inside, check in advance
Written by Leanpub Support. Updated over a week ago
I have two Leanpub accounts, and I would like to merge them into one account. How can I do this?
Keywords: merge accounts, transfer purchases, two accounts, move, move books, between, from, to
Written by Leanpub Support. Updated over a week ago
Why do I see a "Suggested Price" and a "Minimum Price" when I buy a Leanpub book? What is "variable pricing"?
Keywords: minimum, suggested, price, pricing
Written by Leanpub Support. Updated over a week ago
Some Leanpub books show how much money is going to a good cause. How does this work?
Keywords: cause, causes, charity, non-profit, nonprofit, not-for-profit, share
Written by Leanpub Support. Updated over a week ago
Why do book prices have VAT added? Also, why does the price change sometimes? And why do you charge VAT, if you're not in the EU or the UK?
Keywords: VAT, sales tax, why, EU, UK
Written by Leanpub Support. Updated over a week ago
How do I get Leanpub books on my Kindle, or into the Kindle app on my phone or tablet?
Keywords: Amazon, Kindle, Paperwhite, device, ereader
Written by Leanpub Support. Updated over a week ago
How do I give feedback to authors? I'd like to contact a Leanpub author with some feedback. How can I do that?
Keywords: contact, author, email, feedback, typo, question
Written by Leanpub Support. Updated over a week ago
If I buy an in-progress ebook, will I get free updates?
Keywords: in--progress, incomplete, update, updates, free
Written by Leanpub Support. Updated over a week ago
What if I want to return a book? Can I get a refund?
Keywords: refund, return, credit
Written by Leanpub Support. Updated over a week ago
How can I get an invoice or receipt for my purchase? Can I add custom information to the receipt, like my company's name and address?
Keywords: receipt, invoice, company, company name, address, details, VAT number
Written by Leanpub Support. Updated over a week ago
I want to purchase a Leanpub book, ebook bundle, or online course as a gift for someone else. How can I do this?
Keywords: gift, client, someone else, another person, employee, team
Written by Leanpub Support. Updated over a week ago
I would like to purchase an ebook for my team, company, or organization. Am I allowed to distribute the ebook to multiple people?
Keywords: company, organization, multiple, copies, team, license
Written by Leanpub Support. Updated over a week ago
What is "Lean Publishing?"
Keywords: Lean Publishing, in-progress publishing, writing, self-publishing, Leanpub, indie publishing
Written by Leanpub Support. Updated over a week ago
Why should I buy an in-progress Leanpub ebook?
Keywords: in-progress, serial, incomplete, unfinished, Lean Publishing
Written by Leanpub Support. Updated over a week ago
How can I be notified when a book is first published?
Keywords: not published, published, when, notify, notified, email
Written by Leanpub Support. Updated over a week ago
Can I pre-order a copy of a book that hasn't been published yet?
Keywords: pre-order, preorder, when, not yet, unpublished
Written by Leanpub Support. Updated over a week ago
Why should I buy an ebook on Leanpub when I can buy it elsewhere, like at the Amazon or Apple online bookstores?
Keywords: why, Leanpub, elsewhere, alternative
Written by Leanpub Support. Updated over a week ago
I'm still not sure about something! Can you help?

Written by Len Epp. Updated over a week ago