Purchasing Help
Help with buying individual and multiple copies of Leanpub books, bundles and courses.
By Leanpub and 1 other2 authors55 articles
- Will I get an invoice after purchase, with my VAT and company name on it? I need an invoice, not a receipt.
- Putting the downloads so far down the post-purchase page is bad UX.
- I made a purchase using a VAT number and I still got charged VAT. Can you please help?
- Can I buy a Leanpub book if I'm from Turkey?
- Are Reader Memberships restricted to one person, or can an organization use it for its employees? Can I buy a Reader Membership for a team?
- What does a Leanpub purchase invoice look like? What information does a Leanpub purchase invoice include?
- Can you please fill in a Vendor Information Form for me?
- There was a small extra charge added to my purchase, that is not shown on my Leanpub receipt. What happened?
- I understand you process all your payments in USD. But how do I calculate the exchange rate for my purchase?
- If I already have one of the books in a bundle, do I get a rebate when buying the bundle?
- I'm trying to make a purchase and it's showing the wrong country IP address. What can I do?
- I want to purchase a book or a course on behalf of a company or an organization, and I need an invoice for my purchase with my company information. Can you provide me with a custom invoice?
- I made a purchase and didn't get the currency exchange rate I was expecting. What happened?!
- I am getting the message "This transaction cannot be processed. Please contact PayPal Customer Service." But I'm not using PayPal, I'm using your credit card form. What can I do?
- I'm not receiving my receipt/invoice email from Leanpub. How can I get a receipt/invoice for a purchase?
- I can't create an account. Help!
- I bought the wrong book by mistake! What can I do?
- Someone told me that a book or a course was free, but I got charged for it! Why?
- When will I get my refund?
- I'm having trouble making a purchase! What can I do?
- Can you send me an invoice, in advance of making a purchase?
- I think I bought a book twice. How can I check to make sure, and how can I get a refund?
- I'm trying to pay with PayPal and I'm getting an error that says "There was a problem with PayPal, please try again later". What can I do?
- I'm considering buying a book which is 75% done. What does that mean exactly? Also, does Leanpub sell print books?
- I'm organizing a conference and I'd like to give away Leanpub books to my attendees. What should I do?
- I bought a book, then I subsequently signed up for Leanpub. How do I get my purchase added to my account?
- I'm trying to make a purchase and it says I need to accept the Terms of Service, but I don't see them!?
- I noticed a charge on my credit card which was then refunded, and I don't know who Leanpub is! What should I do?
- I bought a book and then saw it was part of a bundle of books! What should I do?
- I'm a bookseller in the EU and I want to buy a book for one of my clients. Can I do this?
- Why don't you charge the lower ebook VAT rate for Italy?
- There doesn't seem to be that much security around download links...?
- I want to order your ebooks or courses with a purchase order. Can I do this?
- What is the VAT rate for ebooks and online courses in my country?
- I'm a repeat customer and I can't seem to sign in and make a purchase! Help!
- What's your Canadian GST number? I need it for my records!
- Can I buy multiple copies of a book with a coupon?
- I want to buy a Leanpub book for someone else. How can I buy a Leanpub book for other people?
- My credit card purchase was declined. What can I do?
- If I want to purchase a Monthly Reader Membership, will I be charged again after a month?
- I'm trying to get a custom invoice and I'm seeing an error message. What can I do?
- My phone number is being rejected when I'm trying to make a purchase on Leanpub. What can I do?
- I'm a university or college professor and I'd like to buy Leanpub ebooks for my students. What should I do?
- I'm trying to use a credit card from a different country from the country I live in. However, when I switch countries in the credit card form, the fields are blank and I can't complete the purchase. What can I do?
- How can I order more than one copy of an e-book to distribute to employees, and how can I purchase e-books as an organization or company?
- I'm a student and I'd like to get a book for free, or for a discount. What can I do?
- I’m a bookseller agent in France. I would like to purchase an ebook for a customer and forward it to them. How can I do this?
- Answers to General Purchasing Questions
- I forgot to add a Guest Purchase to my account in time. Is there any other way to add it to my account, so it shows up in my library and in my purchases list?
- Tax withholding and other arbitrary (from our perspective) tax, accounting, institutional, and financial practices are not permitted by Leanpub, sorry!
- I want to buy an ebook on Leanpub. How do I find out how much it will cost?
- Leanpub processes purchases using US dollars. Will you be providing multiple currency support sometime soon?
- Local Currency is Now Supported for Purchases on Leanpub Using Stripe
- How can I buy an ebook for someone else? How can I buy ebooks for other people?
- I'm Teaching an Online Course at a University. How Can I Distribute Leanpub Ebooks to My Students?