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General Help

General questions about Leanpub which are not specific to authors, readers, publishers or causes.

Len Epp avatar Peter Armstrong avatar
20 articles in this collection
Written by Len Epp and Peter Armstrong

I can't sign in and I'm seeing a message about CAPTCHA. What can I do to log in?

Keywords: sign in, log in, login, can't, captcha
Len Epp avatar
Written by Len Epp
Updated over a week ago

How can I change the email address for my Leanpub account?

Keywords: email address, change, new, personal, company, employer
Len Epp avatar
Written by Len Epp
Updated over a week ago

What countries does PayPal operate in?

Keywords: PayPal, countries, country, my country
Len Epp avatar
Written by Len Epp
Updated over a week ago

Where can I find information about Leanpub's Terms of Service, Privacy Policy, etc.?

Keywords: Terms of Service, Privacy Policy, Copyright Takedown
Len Epp avatar
Written by Len Epp
Updated over a week ago

I see an "Author Earns" slider. What if the author has passed away?

Keywords: author earns, passed away, deceased, dead
Len Epp avatar
Written by Len Epp
Updated over a week ago

Is It OK to Download and then Share Leanpub Ebooks online?

Keywords: share, sharing, free
Len Epp avatar
Written by Len Epp
Updated over a week ago

If I close my Leanpub account, does this mean that Leanpub will delete all my personal data?

Keywords: delete, data, personal information, GDPR
Len Epp avatar
Written by Len Epp
Updated over a week ago

How Do I Set Up My Avatar in the Forums?

Keywords: forum, avatar, picture
Len Epp avatar
Written by Len Epp
Updated over a week ago

When I clicked a link to email you, why did you open Outlook?

What's a mailto link?
Peter Armstrong avatar
Written by Peter Armstrong
Updated over a week ago

What does Leanpub do about bad actors?

Keywords: fraud, bad actors, suspending accounts, blocking accounts
Len Epp avatar
Written by Len Epp
Updated over a week ago

What are Leanpub's normal hours of operation?

Keywords: hours, business hours, support
Len Epp avatar
Written by Len Epp
Updated over a week ago

I'm trying to post to the forums and I see "Account temporarily on hold". What can I do?

Keywords: forum, authors forum, can't access, Account temporarily on hold
Len Epp avatar
Written by Len Epp
Updated over a week ago

How do I log in?

Keywords: log in, login, sign in, signin
Len Epp avatar
Written by Len Epp
Updated over a week ago

Where is Leanpub based?

Keywords: Leanpub, where, based, located
Len Epp avatar
Written by Len Epp
Updated over a week ago

When I try to sign in, I get a "Bad email or password", then when I try to reset my password, I get a "Unknown email". What can I do?

Len Epp avatar
Written by Len Epp
Updated over a week ago

I'm not getting the reset password email from Leanpub. What can I do?

Len Epp avatar
Written by Len Epp
Updated over a week ago

I'm trying to create a Leanpub account and I'm getting the error message "Please the review the problems below". What can I do?

Keywords: Please review the problems below
Len Epp avatar
Written by Len Epp
Updated over a week ago

The California Consumer Privacy Act (CCPA)

Len Epp avatar
Written by Len Epp
Updated over a week ago

I'm based in the EU, and I need your Certificate of Fiscal Residence for accounting purposes.

Peter Armstrong avatar
Written by Peter Armstrong
Updated over a week ago

Does Leanpub have a bug bounty program?

I'm an ethical hacker and a security researcher. Does Leanpub have a bug bounty program? How do I report a potential vulnerability?
Peter Armstrong avatar
Written by Peter Armstrong
Updated over a week ago