General Help

General questions about Leanpub which are not specific to authors, readers, publishers or causes.

16 articles in this collection
Written by Len Epp and Peter Armstrong

I see an "Author Earns" slider. What if the author has passed away?

Keywords: author earns, passed away, deceased, dead

Written by Len Epp
Updated over a week ago

Is It OK to Download and then Share Leanpub Ebooks online?

Keywords: share, sharing, free

Written by Len Epp
Updated over a week ago

If I close my Leanpub account, does this mean that Leanpub will delete all my personal data?

Keywords: delete, data, personal information, GDPR

Written by Len Epp
Updated over a week ago

How Do I Set Up My Avatar in the Forums?

Keywords: forum, avatar, picture

Written by Len Epp
Updated over a week ago

When I clicked a link to email you, why did you open Outlook?

What's a mailto link?

Written by Peter Armstrong
Updated over a week ago

What does Leanpub do about bad actors?

Keywords: fraud, bad actors, suspending accounts, blocking accounts

Written by Len Epp
Updated over a week ago

What are Leanpub's normal hours of operation?

Keywords: hours, business hours, support

Written by Len Epp
Updated over a week ago

I'm trying to post to the forums and I see "Account temporarily on hold". What can I do?

Keywords: forum, authors forum, can't access, Account temporarily on hold

Written by Len Epp
Updated over a week ago

How do I log in?

Keywords: log in, login, sign in, signin

Written by Len Epp
Updated over a week ago

Where is Leanpub based?

Written by Len Epp
Updated over a week ago

When I try to sign in, I get a "Bad email or password", then when I try to reset my password, I get a "Unknown email". What can I do?

Written by Len Epp
Updated over a week ago

I'm not getting the reset password email from Leanpub. What can I do?

Written by Len Epp
Updated over a week ago

I'm trying to create a Leanpub account and I'm getting the error message "Please the review the problems below". What can I do?

Keywords: Please review the problems below

Written by Len Epp
Updated over a week ago

The California Consumer Privacy Act (CCPA)

Written by Len Epp
Updated over a week ago

I'm based in the EU, and I need your Certificate of Fiscal Residence for accounting purposes.

Written by Peter Armstrong
Updated over a week ago

Does Leanpub have a bug bounty program?

I'm an ethical hacker and a security researcher. Does Leanpub have a bug bounty program? How do I report a potential vulnerability?

Written by Peter Armstrong
Updated over a week ago