No, we are a small team and we can't provide live support, sorry about that.
But please don't get us wrong - we love helping authors and readers!
Every interaction helps us improve how Leanpub works, how it's designed, and how we explain it.
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We have a Help Center with over a thousand articles you can search for instant answers to many questions:
Most of these articles were created by the Leanpub team directly in response to questions we've received from real authors and readers like you.
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If you can't quickly find an answer to your question in our Help Center, please feel free to email the team at hello@leanpub.com any time.
We read all of the emails we receive and try to respond in a timely manner.
Here are some things that can help us find the fastest solution for you:
- If you are seeing an error message on Leanpub, please share that error message with us
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- If you are an author and you have a question about your book or book generation, please share a link to the book
- If you have a Leanpub account, please email us from the email address associated with your Leanpub account (we can't talk about someone's account unless we know it's really them that we're talking with)
Our team typically replies to emails on weekdays during normal working hours, Pacific Time.
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Like people, AI chatbot services can make mistakes of course, but you get the benefit of instant suggestions.
Questions or Feedback
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