If your Leanpub account is set to receive payments via Wise, when we first attempt to pay you, we may be blocked from doing so until you complete an identification step.

Here is an example of the message we will see in Wise, when we attempt to make the payment to you:

"You can't send to this Wise account right now - we've let the recipient know what to do. Try again when they have fixed the issue or ask for different bank details."

If this happens, you will receive a notification from Wise that they need verification for your account, or they need some other action from you.

Typically these issues are relatively simple to resolve.

If you encounter this issue and have any details to share, so we can add them to this article and help other authors who encounter this themselves, please email the team with your feedback at hello@leanpub.com.

If you have any feedback or questions about this article, please email the Leanpub team about it at hello@leanpub.com!

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