I'm generating a Leanpub book and it's stuck on a step. What should I do?

We're sorry to hear a process is stuck!

You have a few options for resolving this issue.

Reload the Page to Double-Check the Process is Really Stuck

If you are generating a Leanpub book (or a course) and you get stuck, please try reloading the page in your web browser, or navigating back to the Preview or Publish page (or any other page where you clicked a button to start a process).

Usually when a process it gets stuck, it’s “just” that the progress bar is not properly updating itself.

To double-check that a process has completed on the Preview or Publish page, note the time and date stamp you will see on the page, that shows the last time a process completed successfully.

We are working to improve this, we know it's annoying!

Also, if you really are stuck on a step, this article may help:

I'm using the Dropbox writing mode, and some content is not appearing in my book. What can I do?

http://help.leanpub.com/en/articles/3856797-i-m-using-the-dropbox-writing-mode-and-some-content-is-not-appearing-in-my-book-what-can-i-do

Start a "Create Archive" process on your Manuscript versions page

Starting a "Create Archive" process has been known to get previews un-stuck.

There are instructions for starting this process here:

I would like to download a backup of my manuscript from Leanpub. How can I do that?

If that article doesn't address your issue, please contact the team at hello@leanpub.com with a link to your book and as many details as you can recall about the issue, which will help us resolve the issue as quickly as we can.

If you have any feedback or questions about this article, please email the Leanpub team about it at hello@leanpub.com!

If you have any questions or thoughts on writing and self-publishing with Leanpub, please join our global community of authors in our Authors Forum here!

Are you interested in self-publishing, and creating your first Leanpub book? Here are some quick tutorials for our most popular writing modes: http://help.leanpub.com/en/articles/3088382-quick-walkthroughs-for-getting-started-on-a-leanpub-book

Are you looking for great deals on Leanpub ebooks, ebook bundles, and courses? Sign up for our Weekly and Monthly newsletter sales here!

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