We have a "100% Happiness Guarantee" that means a customer can get a refund on any purchase for up to 45 days after the purchase is made. So, royalties are paid at the beginning of the month on sales that have passed the 45-day refund "hold period".
I know how much I earned in royalties last month, but this month's payment was for a different amount. Why are the two amounts different?

Written by Len Epp
Updated over a week ago
Updated over a week ago