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If I can't find an answer to my question in this Help Center, what should I do?
If I can't find an answer to my question in this Help Center, what should I do?

If you can't find an answer to your question here, there are other ways to get help!

Leanpub Support avatar
Written by Leanpub Support
Updated over 10 months ago
If I can't find an answer to my question in this Help Center, what should I do?

If you can't find an answer to your question by searching in this Help Center or in our Leanpub FAQ article, we're really sorry!

Please email us with the details of the issue at hello@leanpub.com and we'll be happy to help you.

You can find more information about contacting Leanpub at https://leanpub.com/contact.

When you email us at hello@leanpub.com about a problem with the Leanpub website or with a purchase, it really helps the team find answers a lot faster if you provide as much detail as possible. Please note we're not suggesting this so we can get out of doing some work for you! It's just so we can try to help you get a solution quickly.

Here are some things that can help us find the fastest solution for you:

  • If you are seeing an error message on Leanpub, please share that error message with us

  • If you are seeing a problem on Leanpub, please share a screenshot of what you are seeing

  • If you have a Leanpub account, please email us from the email address associated with your Leanpub account (we can't talk about someone's account unless we know it's really them that we're talking with)

Our team typically replies to emails on weekdays during normal working hours, Pacific Time.


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Interested in creating your first Leanpub book? Here are some quick tutorials for our most popular writing modes: http://help.leanpub.com/en/articles/3088382-quick-walkthroughs-for-getting-started-on-a-leanpub-book

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