I bought an ebook from Leanpub and it doesn't open in my Kobo reader. What can I do?

We're sorry to hear about the trouble you're having opening this book in your Kobo reader.

Leanpub's PDF and EPUB ebook files are compatible with Kobo, so if you are not able to see the book on your Kobo device, the issue may be with your Kobo device itself.

In that case, you can try contacting their customer support here:

https://help.kobo.com/hc/en-us/requests/new

We cannot provide this kind of support ourselves for any other company's products, sorry about that.

While you are waiting for a response from their typically excellent customer support, please note that most Leanpub books are available in multiple formats, and any particular format can be viewed on multiple devices, not only Kobo.

We haven't used the following service ourselves, so we can't guarantee it will work or that it's safe, but we have heard that Kepubify can resolve Kobo issues:

Kepubify: Convert EPUBs to Kobo EPUBs

https://pgaskin.net/kepubify

Here's an article from our Help Center about the apps and devices we recommend:

http://help.leanpub.com/en/articles/3045130-how-can-i-read-a-leanpub-ebook-what-apps-or-devices-do-you-recommend

If you have any feedback or questions about this article, please email the Leanpub team about it at hello@leanpub.com!

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