Skip to main content
All CollectionsAuthor Help
I can't download a book. Instead I see an error that says "This XML file does not appear to have any style information associated with it." What can I do?
I can't download a book. Instead I see an error that says "This XML file does not appear to have any style information associated with it." What can I do?

Keywords: can't download, error, XML file

Leanpub Support avatar
Written by Leanpub Support
Updated over 2 years ago

Sometimes when a Leanpub reader or author tries to download a book, they get this error:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

If you are a Leanpub reader and you are seeing this error, please contact us at hello@leanpub.com with a link to the page where you are getting this error, when you try to click the download link. If you could specify the exact link you are clicking on, that will help us resolve the issue more quickly.

If you are a Leanpub author and you are seeing this error for one of your own books, please contact us at hello@leanpub.com with a link to the page where you are getting this error, when you try to click the download link. If you could specify the exact link you are clicking on, that will help us resolve the issue more quickly. Also, if you are using our Upload writing mode, where you upload ebook files you have created yourselves, please provide us with copies of the same files you tried to upload, that are showing this behavior. That will let us test the files directly, and hopefully find a solution a lot faster!

Did this answer your question?